Privacy Policy
ph963 Casino

ph963 ("ph963," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access and use the ph963 online gaming platform, including our website, mobile applications, and all associated services (collectively, the "Platform"). This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

This Privacy Policy describes the types of personal information we collect from you, the purposes for which we process that information, the parties with whom we may share it, the measures we take to keep it secure, and the rights available to you as a data subject under Philippine law. By registering an account on ph963 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the ph963 Platform. In the event of any conflict between this Privacy Policy and the Terms and Conditions with respect to data privacy matters, this Privacy Policy shall prevail.

ph963 collects personal data from you in a variety of ways, including directly from you when you register an account, make a deposit or withdrawal, contact our support team, or participate in promotions, as well as automatically through your use of the Platform.

• Identity information: full legal name, date of birth, gender, and nationality.
• Contact information: email address, Philippine mobile number, and residential address (including barangay, city or municipality, province, and postal code).
• Identity verification documents: copies of government-issued identification (e.g., Philippine National ID, passport, driver's license, SSS/GSIS ID, or Voter's ID), proof of address, and proof of payment method ownership submitted during the KYC process.
• Financial information: payment method details (e.g., GCash mobile number, PayMaya account, BPI, BDO, or Metrobank account details) used for deposits and withdrawals. ph963 does not store full bank account numbers or card numbers on its servers.
• Account credentials: username and encrypted password.
• Communications: records of your correspondence with ph963 customer support, including chat transcripts, emails, and call recordings where applicable.

• Device and technical data: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage data: pages visited, games played, session duration, betting history, transaction history, and clickstream data.
• Location data: approximate geographic location derived from your IP address. ph963 does not collect precise GPS location data.
• Cookie and tracking data: information collected through cookies, web beacons, and similar tracking technologies as described in Section 6 of this Policy.

ph963 processes your personal data for the following purposes:

• Account management: to create, maintain, and administer your ph963 player account, including verifying your identity and eligibility to use the Platform.
• Service delivery: to provide you with access to the games, betting markets, and other features available on the ph963 Platform, and to process your deposits and withdrawals.
• Customer support: to respond to your inquiries, resolve disputes, and provide technical assistance.
• Legal and regulatory compliance: to comply with our obligations under Philippine law, including the DPA, anti-money laundering regulations, and any requirements imposed by PAGCOR or other relevant regulatory authorities.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: to monitor your gaming activity and apply responsible gaming tools, including deposit limits, session reminders, and self-exclusion, where appropriate.
• Marketing and promotions: to send you information about ph963 promotions, bonuses, and new features, subject to your marketing preferences. You may opt out of marketing communications at any time.
• Platform improvement: to analyze usage patterns and improve the functionality, performance, and user experience of the ph963 Platform.

ph963 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual necessity: processing is necessary for the performance of the contract between you and ph963, including the provision of gaming services and the processing of financial transactions.
• Legal obligation: processing is necessary for ph963 to comply with its legal and regulatory obligations under Philippine law, including KYC, AML, and responsible gaming requirements.
• Legitimate interests: processing is necessary for the legitimate interests of ph963, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.
• Consent: for certain processing activities, such as the sending of marketing communications, ph963 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ph963 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

ph963 engages trusted third-party service providers to assist in the operation of the Platform, including payment processors (e.g., GCash, PayMaya, and banking partners), identity verification providers, cloud hosting providers, customer support platforms, and analytics providers. These service providers are contractually bound to process your personal data only on ph963's instructions and in accordance with applicable data privacy law.

ph963 may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, or other Philippine government authorities where required by law, court order, or regulatory directive.

In the event of a merger, acquisition, or sale of all or substantially all of ph963's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

ph963 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit the ph963 website.

• Essential cookies: necessary for the Platform to function correctly, including maintaining your login session and enabling secure transactions. These cookies cannot be disabled.
• Analytics cookies: used to collect aggregated, anonymized data about how players use the ph963 Platform, helping us identify areas for improvement.
• Preference cookies: used to remember your settings and preferences, such as language and display options.
• Marketing cookies: used to deliver relevant promotional content based on your interests and gaming activity, subject to your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph963 Platform.

ph963 retains your personal data for as long as your player account remains active and for such additional period as is necessary to comply with our legal and regulatory obligations. In particular:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Identity verification documents are retained for the duration of your account and for five (5) years thereafter.
• Customer support communications are retained for three (3) years from the date of the last interaction.
• Marketing preferences and consent records are retained for the duration of your account and for two (2) years following account closure.

Upon expiry of the applicable retention period, ph963 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

ph963 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph963 Platform.
• Encryption of sensitive data at rest, including identity verification documents and financial information.
• Role-based access controls limiting access to personal data to authorized ph963 personnel on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication options for player accounts.
• Incident response procedures for the detection, reporting, and remediation of personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph963 will notify the National Privacy Commission and affected data subjects in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph963:

• Right to be informed: you have the right to be informed of how your personal data is being collected and processed, including the purposes of processing and the identity of any third parties with whom your data is shared.
• Right to access: you have the right to request a copy of the personal data ph963 holds about you, as well as information about how it is being processed.
• Right to rectification: you have the right to request the correction of any inaccurate or incomplete personal data ph963 holds about you.
• Right to erasure or blocking: you have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent and there is no other legal basis for processing.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: you have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that ph963 has violated your data privacy rights.

To exercise any of the above rights, please contact ph963's Data Protection Officer using the contact details provided in Section 12 of this Policy. ph963 will respond to all verified data subject requests within thirty (30) calendar days of receipt, in accordance with the requirements of the DPA.

The ph963 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. ph963 does not knowingly collect personal data from individuals under the age of 21. If ph963 becomes aware that it has inadvertently collected personal data from a person under the minimum age requirement, it will take immediate steps to delete such data and close the associated account.

If you are a parent or guardian and believe that your child has registered an account on ph963 or provided personal data to ph963 without your consent, please contact our support team immediately at the contact details provided in Section 12 below.

ph963 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ph963 will notify registered players via the email address associated with their account or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision of this Privacy Policy is always indicated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how ph963 is protecting your personal data. Your continued use of the ph963 Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph963, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Response Time: within 30 calendar days of receipt of your request
• Office Hours: Monday to Sunday, 24 hours a day, Philippine Standard Time

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with ph963's response to your data privacy concern.